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What is U Card and How to Get It


How to Download U Card and Enjoy Its Benefits




If you are looking for a simple and convenient way to access your health care benefits and rewards, you may want to download U Card. U Card is a card that helps Medicare Advantage including Dual Special Needs plan members use their benefits and programs. U Card can be used to buy covered healthy food and over-the-counter products, pay utility bills, go to the gym, spend any earned rewards, and shop instore, online or by phone. U Card provides a simpler experience for members and works at thousands of participating stores.


In this article, we will show you how to download U Card app on your smartphone, how to activate U Card online or by phone, how to use U Card as your member ID and more, and how to contact U Card customer service for support or questions. By the end of this article, you will be able to enjoy all the benefits and features of U Card.




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How to download U Card app on your smartphone




One of the easiest ways to access your U Card account is by downloading the UnitedHealthcare mobile app on your smartphone. The app allows you to view your benefit balances and available rewards, find participating stores near you or shop online, pay utility bills, get answers to common questions and more. The app is free and available for both Android and iOS users.


For Android users




To download the UnitedHealthcare mobile app on your Android device, follow these steps:


  • Open the Google Play Store app on your device.



  • Search for "UnitedHealthcare" in the search bar.



  • Select the UnitedHealthcare app from the list of results.



  • Tap on "Install" and wait for the app to download.



  • Once the app is installed, tap on "Open" to launch it.



  • Sign in with your username and password or create a new account if you don't have one.



  • Tap on "UCard Hub" in the menu to access your U Card account.



For iOS users




To download the UnitedHealthcare mobile app on your iOS device, follow these steps:


  • Open the App Store app on your device.



  • Search for "UnitedHealthcare" in the search bar.



  • Select the UnitedHealthcare app from the list of results.



  • Tap on "Get" and wait for the app to download.



  • Once the app is downloaded, tap on "Open" to launch it.



  • Sign in with your username and password or create a new account if you don't have one.



  • Tap on "UCard Hub" in the menu to access your U Card account.



How to activate U Card online or by phone




Before you can use your U Card, you need to activate it online or by phone. Activation is quick and easy, and you only need your card number and some personal information. Here are the steps to activate your U Card online or by phone:


Online activation




To activate your U Card online, follow these steps:


  • Go to https://www.activate.uhc.com/.



  • Enter your card number in the box and click on "Next".



  • Follow the instructions on the screen to verify your identity and complete the activation process You will receive a confirmation message once your U Card is activated.



Phone activation




To activate your U Card by phone, follow these steps:


  • Call the toll-free number on the back of your U Card.



  • Follow the voice prompts to enter your card number and some personal information.



  • Wait for the confirmation message that your U Card is activated.



How to use U Card as your member ID and more




Once your U Card is activated, you can use it as your member ID and more. U Card can help you access care, unlock benefits and rewards, and manage your account. Here are some of the ways you can use your U Card:


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How to access care with U Card




Your U Card serves as your member ID card when you visit your doctor, pharmacy, or other health care provider. You can show your U Card to verify your eligibility and coverage for the services you receive. You can also use your U Card to pay for copays, coinsurance, or deductibles if applicable. Your U Card has all the information you and your provider need, such as your name, plan name, member number, group number, and customer service phone number.


How to unlock benefits and rewards with U Card




Your U Card also gives you access to various benefits and rewards that are included in your plan. Depending on your plan, you may be able to use your U Card to:


  • Buy covered healthy food and over-the-counter products at participating stores or online. You can use your U Card like a debit card and swipe it at checkout or enter the card number online. You can find a list of eligible items and participating stores on the app or website.



  • Pay utility bills such as gas, electric, water, or phone. You can use your U Card to pay up to $50 per month for eligible utility bills. You can pay online or by phone using the card number or mail a check using the payment coupon that comes with your card.



  • Go to the gym or fitness center of your choice. You can use your U Card to pay for a monthly membership fee up to $25 at any gym or fitness center that accepts Visa debit cards. You can also use your U Card to pay for fitness classes or equipment at participating locations.



  • Spend any earned rewards on things you want or need. You can earn rewards by completing certain healthy activities such as getting a flu shot, taking a health survey, or joining a wellness program. You can use your rewards to buy gift cards, merchandise, travel, or entertainment at participating retailers or online.



How to manage your U Card account online or on the app




You can also use your U Card account online or on the app to manage your benefits and rewards. You can do things like:


  • View your benefit balances and available rewards. You can see how much money you have left to spend on each benefit category and how much rewards you have earned.



  • Find participating stores near you or shop online. You can use the app or website to locate stores that accept U Card or shop online from the comfort of your home.



  • Pay utility bills online or by phone. You can use the app or website to pay eligible utility bills using your card number or mail a check using the payment coupon.



  • Get answers to common questions. You can use the app or website to find answers to frequently asked questions about U Card, such as how to activate it, how to use it, what items are covered, and more.



How to contact U Card customer service for support or questions




If you need any support or have any questions about U Card, you can contact U Card customer service by phone or email. The customer service team is available 24/7 to help you with any issues or concerns you may have. Here are the contact details for U Card customer service:



Contact methodContact information


PhoneCall the toll-free number on the back of your card or 1-800-551-3225


EmailSend an email to ucard@uhc.com


Conclusion




U Card is a card that helps Medicare Advantage including Dual Special Needs plan members use their benefits and programs. U Card can be used to buy covered healthy food and over-the-counter products, pay utility bills, go to the gym, spend any earned rewards, and shop instore , online or by phone. U Card provides a simpler experience for members and works at thousands of participating stores.


To download U Card, you need to download the UnitedHealthcare mobile app on your smartphone and sign in with your username and password. To activate U Card, you need to go online or call the toll-free number and enter your card number and some personal information. To use U Card, you need to show it to your health care provider as your member ID card and swipe it at checkout or enter the card number online to buy eligible items or pay bills. You can also use the app or website to view your benefit balances and available rewards, find participating stores or shop online, pay utility bills, get answers to common questions, and more.


If you have any questions or need any support, you can contact U Card customer service by phone or email. The customer service team is available 24/7 to help you with any issues or concerns you may have.


U Card is a great way to make the most of your Medicare Advantage plan and enjoy the benefits and rewards that come with it. Download U Card today and start using it to improve your health and well-being.


FAQs




Here are some of the frequently asked questions and answers related to U Card:


Q: How do I know how much money I have left on my U Card?




A: You can check your benefit balances and available rewards on the app or website. You can also call the toll-free number on the back of your card or 1-800-551-3225 and follow the voice prompts.


Q: What if I lose my U Card or it gets stolen?




A: If you lose your U Card or it gets stolen, you should report it immediately by calling the toll-free number on the back of your card or 1-800-551-3225. You will receive a replacement card within 7 to 10 business days.


Q: Can I use my U Card for other purchases that are not covered by my plan?




A: No, you can only use your U Card for purchases that are covered by your plan. If you try to use your U Card for other purchases, it will be declined.


Q: Can I share my U Card with someone else?




A: No, you cannot share your U Card with someone else. Your U Card is for your personal use only and is linked to your member ID and account. If you share your U Card with someone else, you may lose your benefits and rewards.


Q: How do I earn rewards with my U Card?




A: You can earn rewards by completing certain healthy activities such as getting a flu shot, taking a health survey, or joining a wellness program. You can find a list of eligible activities and how much rewards they offer on the app or website.


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